Terms Of Use

These terms govern your use of Vtronics Store. By visiting our website you accept, and agree to the content of these terms and conditions. We reserve the right to change the terms and/or conditions at any time. It is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Terms Of Contract

When you place an order via our website (www.vtronics.store) we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.

Product Specifications & Suitability

Published product details, specifications and suitability information is the best available at the time. Vtronics shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part(s) required for repair work undertaken.

If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item. Please see our Returns Policy

Availability / Estimated Delivery Time

We do our best to ensure availability of all advertised products and endeavour to dispatch it within the quoted time. If there is a delay we will inform you of this via email and the product will be dispatched as soon as it is available.

Vtronics has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders out as quickly as possible. Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued.

If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available. If not, we will refund you in full.


Payment over the Internet can be made via our secure checkout pages using Credit/Debit Cards, Online Banking, PayPal, and other mobile wallets. Charges will appear on your statement as “Vtronics Store”.

Please note that the prices are quoted in multiple currencies, and you will see the prices in your local currency.

If your delivery address is outside of United States, you may be required to pay import duties and taxes when your order reaches your country. And any additional charges for customs clearance is your responsibility.


Most items will be delivered using standard courier shipping but some expensive and/or bulky products will be shipped via special delivery or private courier.

If you haven’t received your items within 5 days of the date of dispatch, they can be declared “lost in transit” and we will arrange a replacement order. For deliveries outside of United States, we need to wait 3 weeks before a missing order can be declared “lost in transit”.


Orders may be cancelled at any time before they are despatched for a full refund, via Customer Services. If the item has already been despatched then please see below for our returns policy.

Privacy, Copyright & Disclaimer

Vtronics will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from us.

Vtronics maintains a strict Privacy Policy in full accordance with the Data Protection Act 1998, the full details of which are available in our Privacy Policy. We expect you to maintain the confidentiality of your username and password for your online account and “My Account” sections.

All content included in this site, text and graphics (including copyright), is owned and controlled by Vtronics. In accessing the web pages, you agree that you may only download the content for your own individual and non-commercial use.

You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these pages for any other purpose whatsoever, in any medium, without the prior written permission of Vtronics.


If you have any further questions regarding our Terms Of Use, our Customer Services Department is available on the Telephone or via E-mail , and will be happy to assist.